Fuga is sold based on monthly licenses and does not require installation. Fuga can be used on an unlimited number of devices at no additional cost. Also, Fuga can be used by an unlimited number of users.
Below you find the prices of the subscriptions. The prices of the subscriptions are per month, excl. VAT and they are valid for Belgium. For customers outside Belgium there is a supplement of 25%. We had to introduce this because our costs are higher for non-Belgian customers: demos, training, country-specific changes, etc.
An assistant account can not register consultations on his/her name and has no own agenda. Also, an assistant can not obtain admin permissions.
Every account includes 3GByte for storage of files. If the data storage volume exceeds 3 GByte per account, a monthly fee of € 1,00 per extra GByte will be accounted.
|Module||First Veterinarian||Veterinarians 2-5||Veterinarians 6+||Veterinarians 10+||Assistants||Assistants 10+|
|Fuga (*)||€ 78.97 / € 51.02(*)||€ 33.64||€ 22.04||€ 10.43||€ 10.43||€ 6.96|
|Bookkeeping Export||€ 15.08||€ 6.96||€ 6.96||€ 6.96||€ 0,00||€ 0,00|
|Symphony (**)||€ 15.08||€ 6.96||€ 6.96||€ 6.96||€ 0,00||€ 0,00|
|Symphony Imaging Pro (***)||€ 45.24||€ 20.88||€ 20.88||€ 20.88||€ 0.00||€ 0.00|
|myanimals.eu||€ 30.16||€ 6.96||€ 6.96||€ 6.96||€ 0,00||€ 0,00|
(*) Practices during their first operational year receive the first veterinarian account at a lower rate.
(**) We charge a one-off cost for the hardware (€ 600) and installation.
(***) We charge a one-time cost (€1800) for the hardware, software and installation. You will initially receive a minimum of 300 GB of local storage per vet account. We charge €30/month per license for medDream and licenses for VPOP can be purchased directly from them.
Recently graduated veterinarians are entitled a number of free months(*).
|Graduation year||Number of months for free|
(*) Non-cumulative with the lower rate for practices in their first operational year.
It is possible that you would like to keep your data from previous software packages. Conversion of data from other software packages is accounted for as follows.
|Clients & patients||Free|
|Consultations of last 10 years||Free|
We can migrate other data upon request for a fee. We will discuss this together when switching to Fuga.
When you become a customer we organise a free training at your premises, to make sure you are off to a good start.
Every month we organize a free training at our head office in Antwerp, alternately for beginners and advanced students and sometimes linked to a specific theme (for example myanimals.eu).
If you want on-site support in your practice, we will give free lessons if you can collect at least 8 participants. The principle is that we ask € 400 per lesson, and we reduce that price by € 50 for each participant. More info via firstname.lastname@example.org.
Each year Sonetas organises a customer meeting to present the new features of Fuga and to discuss with customers what the needs are and what the possible next steps are.
To provide a good permanent service, Fuga is also supported by a free help desk, both by email and by telephone. Emails are answered within 24 hours. In case of a technical breakdown, we can be reached by phone 24/7. This is completely included in the monthly subscription fee.